These Terms of Use ("Terms") apply to your use of RIWaterAndMold.com (the "Site") and the phone line shown on the Site. The Site is operated by CCEVO EOOD, a company based in Bulgaria ("we," "us," or "our"). By using the Site or calling the phone line, you agree to these Terms. If you don't agree, please don't use them.
1. What this Site is
The Site is a referral service. It provides general information about water damage and mold and a phone line that connects Rhode Island homeowners with participating independent water damage restoration and mold remediation providers ("Providers").
We are not a contractor. We do not inspect homes, perform or supervise any work, set prices, or dispatch anyone. We do not employ Providers, and Providers are not our agents.
2. Independent providers
Providers are independent businesses. They are solely responsible for their work, prices, estimates, schedules, contracts, warranties, licensing, insurance, and customer service. Any agreement for work is made directly between you and the Provider; we are not a party to it.
RIWaterAndMold.com does not warrant or guarantee any work performed by any Provider. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed.
3. Compensation
This Site may be compensated by participating Providers, for example when a call is connected to them. Being connected with a Provider through the Site is not a recommendation, endorsement, or evaluation of that Provider.
4. Who may use the service
The phone line is intended for adults who own a home in Rhode Island and need a new water damage restoration or mold remediation job. If you rent, please contact your landlord or property manager first. If you already have a contractor working on your job, please contact them directly.
The phone line is not an emergency service. If there is a fire, a gas smell, an electrical hazard, or a risk of injury, leave the area and call 911.
5. Availability
We don't guarantee that a Provider will be available for your location, your type of job, or the time you call, or that any call will be connected. We may change, suspend, or discontinue the Site or the phone line at any time.
6. Information on the Site
Content on the Site is general information only. It is not professional, legal, insurance, medical, or safety advice, and it does not replace advice from a qualified professional who has seen your situation. Always read your own insurance policy and talk with your insurance company about coverage.
Cost figures on the Site are general national estimates, not quotes. Prices vary by location and provider, and the actual price for any job is set by the Provider, usually after an inspection.
7. Calls and privacy
Calls are handled through a call tracking provider and may be recorded. Call details are shared with the Provider you are connected with. Our Privacy Policy explains how information is collected, used, and shared.
8. Acceptable use
You agree not to misuse the Site or the phone line. For example, you may not place prank, fraudulent, or automated calls; provide false information to generate a referral; interfere with the Site's operation or security; or use the Site for any unlawful purpose.
9. Content ownership
The text, design, and other content of the Site belong to us or our licensors. You may view and print pages for your own personal, non-commercial use. Any other use requires our written permission.
10. Disclaimer of warranties
To the fullest extent permitted by law, the Site and the phone line are provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the Site's information is complete or current, or that the Site or phone line will work without interruption or errors.
11. Limitation of liability
To the fullest extent permitted by law, CCEVO EOOD will not be liable for any work, products, services, estimates, statements, acts, or omissions of any Provider, or for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the phone line. Nothing in these Terms limits any liability that cannot be limited under applicable law.
12. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date on this page shows when they were last changed. Continuing to use the Site or the phone line after a change means you accept the updated Terms.
13. Contact
Questions about these Terms can be sent to CCEVO EOOD at info@ccevo.com. See also how this service works.